Legal & Trust

Privacy Policy

Your privacy is our priority. Learn how On Hold Media Group collects, protects, and handles your information.

Information We Collect

On Hold Media Group collects information you voluntarily provide when requesting audio samples, submitting customer agreements, contacting support, or subscribing to our newsletter. This includes contact details such as name, email address, company name, phone number, and telephony equipment specifications.

How We Use Information

We use the information gathered solely to provide, maintain, master, and deliver on-hold audio productions, provide customer support, and communicate service updates. We do not sell, rent, or trade your personal or corporate information to third parties.

Security & Confidentiality

We implement industry-standard encryption, SSL protocols, and restricted administrative access to safeguard your proprietary script copy and account records against unauthorized disclosure or alteration.

Contacting Us

If you have any questions regarding this Privacy Policy, please contact our compliance team at [email protected] or call 866-758-1300.