Why OHMG Created the Production Wizard

Prior to creating the first version of The Production Wizard in March of 2001, On Hold Media Group (OHMG) had realized a need to streamline the on-hold message production process. At that time production and delivery averaged two weeks throughout the industry.

As OHMG witnessed the emergence of the dot com phenomenon and began to see website addresses showing up almost everywhere, the concept of using the internet as a vehicle for clients to create, manage, and receive delivery of their on-hold messages was born.

The Production Wizard Advantage

Imagine being able to log onto a website and remotely update your on-hold message anywhere in the world in a matter of minutes? This was OHMG’s goal. This was accomplished with the launch of The Production Wizard in March of 2001.

Over the past nine years, OHMG has continued to improve the production experience by advancing the process as a result of client suggestions and feedback.

Whether your company has one location, or hundreds locations, The Production Wizard gives you the ability to manage everything right from you own desktop!

We Give You The Competitive Edge

While your competitors are delivering Dead Air, Radio Static and Boring Music to their clients, you can deliver a positive and powerful message about your company, your new and exciting products and services, upcoming special events, promotions, and breaking news.

With the ease of The Production Wizard, you will be able to keep your competitive edge by updating your on-hold message as often as you like. And your clients and prospects will never have to hear the same "old" message for weeks, or months at a time because The Production Wizard is fast, fun and easy to use.

The Easiest Way to Increase Your Bottom Line

On-hold messaging has always been the most cost effective form of advertising. Why? Because having the ability to manage your on-hold messages for a few dollars a day makes it so affordable.

"It's like having my own radio station and I get to advertise my company 24/7" -B. Wilson, CA

While other companies may still be in the dark ages with Dead Air, the Radio or Music, you’ll be announcing new products before they hit the shelf and ringing up sales.

We are often told that our clients have a loyal customer base… and they just need to find affordable ways to get the word out and let their customers know about their new products.

Our Production Wizard will go to work building your bottom line for pennies an hour… who else do you know who can do all of this for you?

You know our history, you know the facts, and now you know how The Production Wizard can increase your bottom line. What is your decision?

Before You Decide, Know the Facts

You've worked hard to build your customer base. You focus your efforts on superior customer service and you pay attention to "the details"... or have you?

7 out of 10 calls are placed on-hold for an average of 45 seconds. During this on-hold time what message are you delivering to your clients?

52% of all callers placed on-hold with "Dead Air" will hang up within 60 seconds, while only 2% of callers placed on-hold will hang up while listening to a professional message with tasteful music!

On average 16% of callers make a purchase decision based on product information they learned of while on-hold.

Jeannine says, "OnHoldWizard.com is well worth the investment. This past Easter, we incorporated on-hold messaging with our existing marketing mix and the difference was amazing. We actually could not keep up with the demand for our hand-crafted confections -- and eventually, we completely sold out!"

Even though Bissinger's had used another on-hold service provider prior to switching to OnHoldWizard.com, they were extremely limited in the amount of new material and productions they were able to create. As a result, most of their productions were very general. Jeannine was truly impressed by the difference our targeted marketing approach could make by focusing on specific products and a special sale event. As she told us, "What surprised me most was how effective on-hold messaging can be. For us, the response was immediate."

She also noted a significant improvement in the service she receives from us, versus her previous provider. "OnHoldWizard.com's service is stellar, and the turn-around time is unbelievable. Our account manager, Bryan Hill, closely works with our team to understand our needs to quickly deliver quality messages that convey our products in a tone that gets results."

Jeannine concludes, "The system is so easy to use, and we're not limited with our productions. For infinite options, there's only one real choice – OnHoldWizard.com!"

We're delighted to have Jeannine and Bissinger's Handcrafted Chocolatier among our satisfied customers. And, we’re pleased we're able to help our customers increase sales!