Q: Can I hear a sample of OnHoldWizard's sound Files?
A: Just click "Samples" from the top menu bar.
Sound Files
Q: Why does my computer slow down when I try to listen to sound files?
A: OnHoldWizard uses streaming audio, so slower Internet connections will take longer to open the sound files.
Sound Files
Q: I can’t hear sound files.
A: Go to File/Programs/Accessories/Entertainment/Volume Control and make sure your volume is up and “Wave’ is not muted.
Sound Files
Q: I try to listen to audio files using RealPlayer and keep getting a message that says I need to update RealPlayer. What should I do?
A: For some reason, RealPlayer does not playback our audio files, (which are standard 8Khz WAV files) properly. We suggest that you download Windows Media Player to listen to our audio. If you already have Windows Media Player on your computer, open My Computer, then click Tools at the top and click Folder Options. Click the File Types tab and wait for the list to populate. Once the list is done, scoll down to WAV, highlight it and click Change. Another window will open listing the programs on your computer. Scoll down to Windows Media Player and click OK. Close your browser and reopen it for the changes to take effect. Email us if you have further questions.
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OnHoldWizard™ and the Production Wizard™ are trademarks of On Hold Media Group
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