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OnHoldWizard Knowledge Base

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On-hold Messages / Scripts
Q: When creating my new production through the Production Wizard, can I hear what the script sounds like?
A: Yes! Each script will appear in printed text as you build your production. Associated with each script are the Male and Female readings. Just click on the voice to preview it before adding it to your production.
  
On-hold Messages / Scripts
Q: Can I change the content of my scripts?
A: Absolutely! Our clients must approve all scripts before they are posted to the Production Wizard. Our clients can also write their own scripts and email them to us through the "Custom Script" area of our website. We can then voice them and post them on our website for use. This is especially important when your scripts are for seasonal or promotional use.
  
On-hold Messages / Scripts
Q: Can I change the verbal part of my On-hold message, but keep my background music?
A: Yes. You need to go into the Production Wizard and select the scripts in the voice you want. When you get to Step 2, just re-select the music you had.
  
On-hold Messages / Scripts
Q: How many different On-hold productions can I build at one time while in the Production Wizard?
A: There is not a preset limit. We recomend to our clients that they take advantage of this unique oportunity by building at least two new productions with each visit to the Production Wizard. (Remember to set the delivery dates accordingly).
  

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