On Hold Music, Music on-hold - OnHoldWizard™

Your Numbers

Let's See If It Pays For Itself

Phone Traffic Analysis

# of callers on hold per day

Business days per month

Callers per month

Average hold time
(45 sec. = 75% of 60)

Minutes of hold time

Hours per month of hold time

This is an asset you own!

How many callers would need to respond to an
on hold advertisement to provide a return on investment?

Callers per month

/ month

% of response resulting in new sales

* (16-20% national average)¹

New Sales per month

Average Sale

x $

Number of locations

Potential increased monthly sales

= $

/ month

x 12 = $

/ yr

Things of value that can't be measured are

Image Enhancement
Decreased on hold time
Reduce caller abandonment

¹ Stan Rapp & Tom Collins of Maximarketing, cited by Premier Technologies.

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